Depending on the type of contact we have with you, for example, whether you are registering with us or browsing, we might collect the following types of information:

• Identification of your past and current visits by finding and using cookies residing on your machine.
• Your name.
• Your contact information, including your email address.
• Demographic information: Postcode, preferences and interests.
• Other information relevant to customer surveys and/or offers.

We endeavour to keep the amount of personal information we request to a minimum at all times. Any data shared with us is used only to deliver an expected service. The specific situations in which we will process your personal information are listed below.

How we will use your personal information

To contact you, for example, to let you know when your order has been dispatched.

Reasons for using your personal information

We cannot process your order without knowing where to send your order and who to contact about the order.

How we will use your personal information

Use your payment card details to charge you for your order.

OR

Share your details with a secure third-party payment provider. The third party does not retain your card details after processing the transaction.

Reasons for using your personal information

To take payment for your order.

How we will use your personal information

We will use technical information about you and your device for the purpose of maintaining and improving our Website and the quality and efficiency of our services.

Reasons for using your personal information

To achieve our aim of ensuring our Website and services operate as effectively as possible.

How we will use your personal information

We will retain records and details of our transactions with you, including orders, returns and refunds and any other related information.

Reasons for using your personal information

To allow us to comply with our legal and regulatory obligations in relation to record keeping and accounting.

How we will use your personal information

Using your contact details for electronic direct marketing purposes.

Reasons for using your personal information

If you are a non existing customer, we will only carry out this processing if you have provided opt-in consent via the sign up.

If you are an existing customer, we will only carry out this processing if you have provided opt-in consent via the sign up or account creation. You have the ability to opt out of this at any time.

How we will use your personal information

Use your contact details for direct mailing marketing purposes.

Reasons for using your personal information

That you are aware of the full range of products, services and promotions we offer.

In respect of using your personal information for the purpose of direct marketing or sharing your data with others, we will give you the choice of providing your consent. If you have opted in, you have the right to later withdraw your consent at any time.

Depending on the contact we have with you, we may collect one or more of the following types of information:

• Indirect Data
• Direct Data
• Social Media Data

Indirect Information Gathering

Indirect information gathering is done via the use of cookies. You can choose to accept or decline cookies from the Website, geehair.com. A cookie is a small file which is placed on your device when you visit a website. The file is added and the cookie helps analyse web traffic or lets you know when you visit a particular page. Cookies help us to provide you with a better experience by tailoring the Website operations to your needs and responding to you as an individual user, for example, identifying the pages you find useful and the pages you don’t.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes and it does not identify you individually.

Third-party cookies might be downloaded onto your device as a result of your use of the Website, for example, if you were to send information from the Website to your social media account, your account may require the use of such cookies to enable this transfer to take place. These cookies are not under our control, and we disclaim any responsibility for the acts of third-party cookies.

Direct Information Gathering

Direct information gathering is via registration records or direct contact via email or telephone, or cookies. When you make a purchase, register with us or sign in on the Website there is a minimum amount of information required for the Website to function and to deliver the expected service, for example, for us to be able to create a customer account, we require personal information as means of identification, such as an email address and password. Some of the cookies we use are non-essential but allow the Website to be personalised to you, for example, remembering your information when you sign back into your account.

Social Media Data Gathering

Social media data gathering is done via technology we employ to help us identify when you have encountered us through social media or to send you targeted marketing messages relating to items we have to offer during your social media experience. The use of this technology does result in holding your contact details, likes and dislikes. We do this automatically, however, there’s a facility for you to stop our processing of such data by managing your browser preferences. You can find out more about this via YourOnlineChoices.

We use the information we collect to understand your needs and provide you with a better service, in particular for the following reasons:

• Internal record keeping.

We may use the information to improve our products and services.

• To manage promotional offers available to you.

Where you have opted into this, we will periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address that you have provided.

• Where you have opted into this, we may use your personal information to form a view of what products, offers and services may be of interest to you.
• Where you have opted into this, we may contact you for market research purposes. 
• We may use the information to customise the Website according to your interests.

We do not sell, distribute or lease your personal information to third parties unless we have your explicit permission or are required to by law. 

We may use your personal information to send you promotional information about third parties that we think you may find interesting if you have consented to this.

We may also share your data with the following third parties (who may process your data on our behalf or as data controllers in their own right) to allow us to provide our services to you. This will include, but may not be limited to the following:

• Processors, who we need to use to process and fulfil your order, for example, payment services providers, order packers and delivery companies;
• Website hosting, marketing and advertising companies;
• Credit reference agencies, law enforcement and fraud prevention agencies;

We take personal data security seriously and have physical, electronic and procedural safeguards to protect the confidentiality and security of any information transmitted to us.

To safeguard the information delivered to us electronically, our Website uses Secure Sockets Layer (SSL). SSL encrypts your credit/debit card number, name and address, which means that only we are able to decode your personal information. Whilst we will take all steps reasonably necessary to protect the security of your personal information, we cannot 100% guarantee it. Any information transmitted to our Website is at your own risk.

You have control over the information we collect from you, either by your web browser settings or seeking permission from you.

Depending on your settings, many web browsers automatically accept some cookies, but you can modify your browser setting to decline cookies if you prefer, however, this may affect your use of the Website. You are able to control our processing of this data by using the facility at YourOnlineChoices.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting Customer Service.

You have the right to request details of personal information we hold about you under the relevant Data Protection legislation in force at the time. We will happily provide a copy of the personal information we hold free of charge, and we will try to respond to your request within one month, although it might take us longer if your request is complex.

If you would like a copy of the information we hold about you, please contact Customer Service.

If you believe any information we hold about you is incorrect or incomplete, please contact Customer Service as soon as possible. We will promptly correct any information found to be incorrect.

Under the Rights of Rectification and Erasure (the right to be forgotten), you may ask us any time to remove information you think is inaccurate or no longer necessary.

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there’s a prospect of litigation in respect to our relationship with you.

In some circumstances, we may anonymise your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you. If, for any reason, you cease to be a customer of the company, we will retain and securely destroy your personal information in accordance with applicable laws and regulations.

You can choose to enable or disable cookies in your internet browser. By default, most internet browsers accept cookies, but this can be changed. For further details, please see the help menu in your internet browser.

You can switch off cookies at any time, however, you may lose information that enables you to access the Website more quickly and efficiently. 

It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

For more information generally on cookies, including how to disable them, please refer to aboutcookies.org. You will also find details on how to delete cookies from your computer.

Gee Hair reserves the right to change this cookie policy as we may deem necessary from time to time or as may be required by law. Any changes will immediately be posted on the Website and you are deemed to have accepted the terms of the cookie policy on your first use of the Website following alterations.

The Website is owned by Gee Hair, incorporated in England and Wales, registered at Gee Hair, Sinclair House, 11 Station Road, Cheadle Hulme, SK8 5AF.

You may contact us:

By email - support@geehair.com.

This policy was created on March 26, 2023.

Our Website may contain links to enable you to visit other websites,

NOTE: Once you leave our Website via the links, you should note that we do not have any control over the other website. Therefore, we can not be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

You can choose to opt out of receiving marketing communications from us by clicking the 'Unsubscribe' link at the bottom of any email or sign in and set your preferences in your account.

If you have questions about your personal data or our Privacy Notice, please contact Customer Service.

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns first before you approach the ICO.